dear sir : i have passed the examination of ccna(640-607) on aug 30th,2003. but i haven t received the ccna certificate from you yet.please help me. thank you.
my information: exam date: 30/08/2003 15:07:30(换成你自己的时间) certification id:csco******** exam number: 640-607(假如是别的，请换成相应代码) my address: ******************
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thank you for contacting cisco training and career certifications team.
we will reship another ccna certificate. however, we need for you to visit the tracking system and personally verify your mailing address. please make any changes if necessary so there will be no misunderstanding as to where we send your certificates.
your mailing address in the certifications tracking system is currently showing as:
address (line 1) ******** address (line 2) ******** address (line 3) ******** city ****** state/PRovince ****** postal code ****** country china
is this your complete mailing address? if your mailing address is incorrect, please make the necessary changes. if you are using your company address, include your company name on the address line to ensure the delivery of your certificates.
after you have verified your mailing address, please respond to this email by clicking on the hyperlink above. when we receive your mailing address verification, another certificate will be sent.
also, if your mailing address is incorrect please contact the testing vendor you registered your last exam with. prometric and vue can be reached by calling 1.800.829.6387 (option 2, 4) or your local registration number to update your mailing address. failure to do so may cause information to be overwritten when you take another certification exam.
we look forward to your reply.
if we do not receive a response from you within 2 business days your support request will be closed. please update your support request by clicking on the hyperlink above.
be sure to bookmark the http://www.chinaitlegend.com/cis ... .com/go/certsupport site for all of your future cisco training and career certification inquiries.
best regards, certifications & training team
接下来就是回复这个case，在case里给出你具体的地址 然后就是耐心的等待了。 一般很快会收到另一封邮件 示例如下： please do not reply to this e-mail.
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subject ccna certificate request
discussion thread response (gina) 11/07/2003 11:30 am dear chao:
thank you for verifying your mailing address. your request for reshipment of your ccna certificate has been forwarded to the appropriate department for processing. your certificate will be requeued and shipped during the next weekly fulfillment cycle to:
******** ******** ******** ******** ******** sichuan ****** china
please allow up to six to eight weeks for delivery from the mail out date specified in the career certifications tracking system.
you may review the status of your certificate by visiting the career certifications tracking system at: https://www.certmanager.net/cisco. once logged in, select the [test history] button then click on "certificate status" hyperlink. the fulfillment history will inform you when your certificate was mailed out and if your certificate was returned.
thank you for choosing cisco systems to meet your training & certification needs. if you have any further questions, click on the hyperlink above to update, review or generate a support request.
be sure to bookmark the www.cisco.com/go/certsupport site for all of your future cisco training and career certification inquiries.
